How to change to another mobile network provider in nigeria without loosing or changing your phone number


This is a new nice and transformative service that will be available to all mobile network subscribers in nigeria from 26th of march 2013 as announced by the Director of Public Affairs of the
Nigerian Communications Commission (NCC). This service is termed Mobile Number Portability (MNP). MNP will enable a subscriber move from his service provider (donor) to another (recipient) without losing the number he/she already uses (eg change from
MTN to Glo Mobile without losing his/her MTN number). When you request to change your service provider, the recipient provider will issue you a new sim card but you will still retain your phone number. This simply means a subscriber can keep his/her phone
number when changing from one service provider to another despite the change in the SIM card of the subscriber. For you to understand the processes involved in MNP,you have to familiarize yourself with the terms
==> Port In: joining a new service provider
==> Port Out: leaving a service provider
==> Subscriber : The customer that owns the
number to be ported

==> Recipient: The service provider that a subscriber is changing to
==> Donor: The service provider a subscriber is changing from.
If subscriber A wants to leave MTN for Glo Mobile, it means subscriber A is porting out of MTN and porting
in to Glo. MTN in this example is the donor, while Glo Mobile is the recipient.
If you want to change your service provider, you will have to visit a recipient operator via one of its points of sale such as office, friendship centre, high street store, corporate sales team, or authorised dealer. For example, if you want to change from MTN to Glo, you will have to visit a Gloworld outlet or a
Glozone shop to request for MNP. When you get to the office of the recipient, you will be issued MNP request form to fill. You must have a valid proof of identity with visible photograph, your
SIM must be ACTIVE, you must be able to provide the serial number of your SIM card and you must have registered the active SIM card. A new SIM of the recipient provider will be issued to
you and the SIM will be registered at the office. You will be informed to text “PORT” to 3232. If you fail to send the text, the request will not be honoured.
The recipient provider will forward your request to NPC (Number Portability Clearing House ) where validation will be carried out. If validated OK, the SIM
will be activated and you will be informed. Once your new SIM is activated, any airtime you have left on your old SIM will be wiped off and calls you make thereafter will be billed according to the default tariff plan of your new service provider BUT your phone number will still remain the same. NOTE: You can only change from one network to another ONCE in 90 days.
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