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need to know the security code of the phone. After you boot your phone, you then type in *#7370#, your security code would be asked of you by the phone, type it in and press OK. The phone would restart and all those problems would be solved on your phone. If they persist then try the HARD RESET below.
* + 3 + Send Button (Green key) + Power button.
Note that in s60v2 (though not all), the word formatting can be displayed while s60v3 don’t display them. Make sure that your phone asks you to reset time, date and other stuff. If you didn’t see such a prompt, it means you didn’t hold the buttons properly, so you have to redo it to achieve your Hard Reset. For Nokia N78, the above method will not work. But the method that works is almost similar to the method above just a little modification. Simply hold these keys at the same time.
* + 3 + Send Button (multimedia key) + Power button.
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